Uses advanced AI to mimic human-like interactions, swiftly navigating through complex IVR menus to expedite caller connections.
Provides agents with instant access to critical information, facilitating informed decision-making and faster response times.
Offers comprehensive call auditing to ensure accuracy and compliance, maintaining 100% quality control.
Engages customers with intelligent conversational bots that improve interaction quality and customer satisfaction.
Automatically generates concise call summaries, capturing essential details quickly and accurately.
Predicts caller needs and behaviours, allowing for proactive service adjustments and personalized customer interactions.
IVR Traverse AI automates complex IVR navigation, captures real-time data, minimizing wait times and improving call resolution by over 30%, delivering an unmatched customer experience.
CallTraverse.ai’s AI-powered Dialer eliminates ghost calls, boosts efficiency, and provides real-time insights with predictive and multi-manual dialing for superior customer satisfaction.
Audit AI audits 100% of call volumes, automating 95% of audit parameters across industries with 94% accuracy, ensuring real-time compliance and efficiency.
Minutes Utilized Per month
Hours In IVR Hold Time Saved Monthly
Payer IVR Numbers Engine-Trained
Error Identification Rate
Increase in Productivity
Our solutions effectively engage with millions of customer calls monthly, maximizing efficiency
Drastically reducing wait times with smarter call routing.
Demonstrating versatility and adaptability in handling diverse systems.
AI-driven solutions for Enhancing accuracy and reducing discrepancies.
Empowering agents with tools that boost performance and satisfaction.
Our clients are our biggest advocates, noting significant enhancements in operational capabilities, customer satisfaction, and overall business efficiency, which have fundamentally changed their approach to call center operations.
With CallTraverse AI, we ' ve managed to drastically cut down on hold times. The intelligent call routing and real-time insights ensure that our customers are connected with the right agents swiftly, enhancing their overall experience.
CallTraverseAI has revolutionized our customer service operations. The advanced AI features have significantly boosted our team ' s efficiency, allowing us to handle more calls effectively and quickly. It' s been a game-changer for our productivity.
The impact of CallTraverseAI on our first-call resolution rates has been outstanding. The solution ' s predictive analytics and automated support tools help our agents resolve issues on the first contact, greatly improving customer satisfaction.
CallTraverseAI has significantly reduced the learning curve for new agents. The user-friendly interface and comprehensive training modules have made onboarding smoother and faster, helping new team members become productive quickly.
Explore our flexible pricing options tailored to your specific needs and scale. Choose from tiered, usage-based, or value-driven plans to suit your organization’s requirements and budget.
Download our comprehensive product brochure to delve deeper into the capabilities and benefits of our suite of AI solutions. Discover how CallTraverse.ai can be the game-changer for your call center operations
Download Brouchure
The beauty of cloud-based call center solutions is that you can quickly and easily deploy the software from a browser or an app installation. All users should be able to access the tools and data with their login and a laptop, desktop or mobile device. Generally, cloud-based software is more affordable, easier to deploy and adopt and can support remote workers or hybrid workers.
We’d love to hear from you! Whether you have questions, feedback, or just want to say hello, feel free to reach out. Here are a few ways you can connect with us:
RSTACK Solutions
608, Fifth Floor, Outer Ring Rd, above Volkswagen, JP Nagar Phase 6, Bengaluru, Karnataka 560078
India- +91 8042146195
RSTACK Solutions LLC
3540 Toringdon way, suite 200 / # 152 charlotte, NC 28277
USA- (980) 337-1295